Title: | Director, India Operations |
---|---|
ID: | 4133A |
Location: | Bangalore, India |
- 1 -
Job Description
Position title : India Operations Director
Reports to : Senior Vice President, Global Finance and Operations Support
Direct report : Nil
Date : September 2016
The incumbent oversees and manages the daily operations of the Bangalore office by frequent
communication and ongoing collaboration with the various department team leaders both internal and
external to the Bangalore office; this includes Client Accounting, Client Services, Global Initiations,
Compensation Services, Human Resources, IT, Procurement, Corporate Accounting and Global Financial
Services departments. The Director will work directly with leads for Human Resources, Procurement,
Office Administration, IT, Training, and Department leaders in the office. The Director takes the lead on
ensuring the office staffs are clear on corporate policies and processes, understanding and emulating
Brookfield GRS corporate values and culture, establishing a safe and productive office environment,
ensuring business continuity, and encouraging team collaboration and staff development and training.
Primary Responsibilities:
• Approves payment of all invoices/bills that relate to office operations.
• Provides guidance and assistance to departments with their Bangalore projects and initiatives.
• Responsible for managing the India P&L specifically looking at operational expenses and efficiencies
for the office and striving to achieve and surpass annual budgets.
• Participates in annual budget and re-forecasting exercises for the Bangalore office.
• Continuously identifies potential cost savings for the India office.
• Works closely with the local leadership team to build a team culture, implement operational best
practices and drives employee engagement.
• Work with people managers of the matrix reporting teams by providing advice on local employee
support, development and people management.
• Creates eminence in the India marketplace.
• Creates an environment for success through organizing and leading regular communication forums,
including operational team meetings and strategic leadership meetings with regional directors and
managers, including all functional areas within the region and the entire India office.
• Where necessary, acts as the company representative, with governance responsibilities, for all local
statutory and regulatory requirements.
• Supports broader company initiatives including the vision, mission and values.
• Represents Operations as necessary on cross-functional projects and teams.
• Conveys a professional image and commands the respect of team members, internal employees,
clients and suppliers as an inspired and motivational leader who conveys trust and confidence
through finesse, discretion, loyalty and integrity.
• Proactively reaches out to the matrix leaders to discuss short term issues and priorities and longer
term strategy.
• Drive the strategic planning and direction of the Group and guide the management to implement
administrative policies and strategies for the benefit of the Company as a whole.
• Represents Brookfield local support for client presentations and office visits
• Provide supervision to the Office Administration Manager and a final decision maker on managing of
office facilities, office expansion/renovation projects, office safety and security.
• Participate in company RFP’s for new business and manage any potential site visits
- 2 -
• Organize and coordinate global leader visits to the Bangalore office
• Develop and distribute KPI’s as applicable
• Organize and be actively involved in India calibration meetings with HR
• Ensuring business continuity and staff safety as lead in Business Continuity Plan
• Working with Procurement to ensure office related suppliers are cost effective and meetin
performance targets
Desired Skills, Experience & Qualifications Requirement:
• Bachelors or Master’s degree in business, communication, Human Resources, or related field.
• Minimum 10 – 15 years' experience working in a senior management/executive role within leading
multinational organizations with minimum 5 years people management experience
• Demonstrates general business acumen and understands the influences and effects of overall
business environment
• Demonstrated success in managing and leading a diverse group of professionals across regions and
cultures
• Demonstrated ability to be a strategic leader who can develop creative solutions through knowledge
and experience of the operational detail
• Proven ability to collaborate and contribute effectively in teams and across company disciplines
• Strong organizational skills with a proven ability to prioritize, with a high level of work ethic.
• Must be culturally sensitive and able to operate effectively in a range of business and cultural
environments
• Strong written and verbal communication skills, with the ability to present in an articulate and
professional manner.
• Excellent project management skills with strong ability in interpreting and analyzing financial data
• Excellent English written and oral communication skills