Openings >> Consultant
Consultant
Summary
Title:Consultant
ID:4601A
Location:India - Hybrid
Description

Company

BGRS is a leading global provider of relocation services, technology and knowledge. Our portfolio consists of operating lines in global relocation services, home valuations, move programs & related services, and technology platforms that add value for our customers. Our employees operate from regional offices in Asia, Europe, North America and South America to support the success of our clients and their relocating employees around the world.

Consultant – International

The International Consultant provides Global Assignment Services to our clients and their employees and families. This role manages the smooth transition of the assignee and family to their new location, by applying the single point of coordination concept and provide ongoing support during the assignment, including repatriation where appropriate. The Consultant provides Premier Service to the client and their employees at all times during the assignment.

Primary Responsibilities:

  • Be the primary point of co-ordination for all the relocation-related matters for assignees.
  • Pro-actively liaise with Clients’ HR mobility team to understand and meet clients’ needs as appropriate. Update HR mobility team with service delivery status when necessary.
  • Provide consulting services to assignees as per client policies and conducting needs assessment for their relocation-related requirements, including housing preferences, household goods movement, schooling requirements, immigration requirements, language training needs etc.
  • Co-ordinate with various departments and destination service providers for the delivery of the authorized services and ensuring that clients’ service specifications are met with; cycle back DSP performance with manager.
  • Co-ordinate with different parties for the timely submission of client-specific reports and ensuring the accuracy of the report.
  • Provides back up to team members on vacation and leave. Sharing knowledge and practices with other team member.
  • Process billing, expense payments, review expenses reports and managing assignment cost analysis.
  • Undertakes other tasks and special projects as required.

Qualifications:

  • Degree holder with at least 3 years’ relevant experience in client-service field. Experience in handling relocation-related services in an in-house or vendor role will be highly preferred
  • Customer-oriented with excellent listening and consultative skills
  • Pro-active, well organized with good problem solving skills
  • Team player with the ability to work independently, prioritize and manage multiple projects in addition to day-to-day activities
  • Proficient in Microsoft environment and web applications
  • Excellent command of both spoken and written English, proficiency in other languages would be advantageous

 

 
BGRS values diversity in the workplace and is an equal opportunity employer. We thank all candidates who apply, however, only those selected for a personal interview will be contacted.
This opening is closed and is no longer accepting applications
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