Company
BGRS develops and implements comprehensive talent mobility solutions for corporate and government clients worldwide. With deep industry experience and unparalleled insights on the future of talent mobility, we enable our clients to craft mobility programs that will empower them to attract, retain and develop top performers.

Training Administrator
The Global Training Administrator will provide value-added administrative, training coordination and technology support to all members of the Learning & Development Department.

Responsibilities

• Own the coordination for all L&D Marketing communications, draft bi-weekly Digest information and announcement templates, and collaborate with Marketing to ensure L&D meet desired communication deadlines and are aware of any changes to the communication process.

• Create, distribute, and monitor surveys and assessments as well as compile data and provide analysis to measure department customer satisfaction and learning gains as well as make recommendations for changes or enhancements.

• Partner with HR to survey Leadership training as required by compiling data and reporting metrics as agreed upon prior to training delivery.

• Lead the coordination of New Hire Welcome, ensuring presenters are scheduled, new hire list is circulated to the Welcome Week L&D hosts and all related presentations, including recorded training is current.

• Manage the Learning & Development Training Calendar, announcements, registration, attendance, monthly updates and department reports in a proactive manner that keeps the organization informed of upcoming training events and accurately reports on training department metrics and accomplishments.

• Maintain Learning & Development Access database and monthly reporting requirements, such as tracking of attendance/reports, team development hours etc.

• Manage the allocation and deactivation of BizLibrary licenses; create monthly feature courses and monthly spotlight.

• Provide back up support for the BizLibrary Program Manager, assisting with monthly reporting and ad hoc tasks as required.

• Maintain the Learning & Development Department Procedural Guides to ensure department procedures are accurately documented and posted on the departments shared drive.

• Maintain and monitor the L&D Mailbox, ensuring that all requests are dealt with in a timely manner.

• Maintain the Learning & Development Shared Drive to ensure quick and easy access to all training materials, internal documents for our global programs including registration forms, calendars, distribution lists, attendance records etc.

• Assist guest presenters with use of the training room, setting up links in GoTo Training and creating guides for guest presenters.

• Responsible for monthly team meeting minute taking and distribution.

• Establish new procedures as required to ensure consistency of training delivery and processes globally.

• Recommend improvements or new programs and partner with other departments as necessary to evolve learning function within organization.

• Additional projects and assignments, including oversight of a LMS, may be required.

Qualifications

• 3-5 years of related work experience. Project management experience a plus.

• BA/BS in Training, L&D, Instructional Design, Adult Education, OD, HR or related Field. Will consider relevant work experience in lieu of degree.

• Certification from a recognized L&D/HR organization/association (ASTD/SHRM) preferred.

• Analytical skills to complete metrics reporting, determine root causes and develop solutions

• Knowledge of databases and Learning Management Systems (LMS)

• Proficiency in Microsoft Word, PowerPoint and Access. Expertise in Microsoft Excel and SharePoint.

• Knowledge of alternative delivery methods preferred (distance learning, WBT) and metrics reporting.

• Excellent organizational, multitasking, and communication skills.

• Strong attention to detail and ability to work with limited supervision.

   

As an Equal Opportunity Employer, Brookfield GRS embraces diversity and, as such; is dedicated to considering all qualified applicants without regard to race, color, gender, religion, national origin, disability, age, sexual orientation, marital status, pregnancy and parenting status, protected veteran status and any other characteristic protected by law. Employment may be subject to additional background checks, drug testing and fingerprint processing.