Who is BGRS?

At BGRS, we create customized mobility solutions that transform mobility into a driver of recruitment, development and retention. We are proud to be the partner of choice for many of the world’s most recognizable brands, including 35% of the Fortune 100 as well as the governments of the United States and Canada. Our diverse client portfolio represents a variety of industry segments.

BGRS is all about mobility. Come join one of the leading companies in global talent mobility, partnering with some of the largest organizations in the world to keep their employees on the move. We are committed to keeping our own talent on a career growth trajectory by fostering an engaging environment with development opportunities that create success for our clients and you. We support our employees by offering a flexible, innovative environment that allows them to focus on their clients and careers. We look forward to you joining our team and experiencing the power of what talent mobility can achieve.

Role Overview
The Relocation Consultant position provides provide domestic and international relocation services to our clients’ employees and their families. The Relocation Consultant manages the smooth transition of the assignee and family to their new location by applying a single point of coordination and providing ongoing support during the assignment; including repatriation where appropriate. A high level of strong customer service to the client and their employees during this transition is critical for success in this role.

Key Leadership Competencies:

• Creates Customer Focus: Brings a customer-centric mind set and focus to all elements of the business. Customer is defined as internal or external to the business.

• Cultivates Collaboration: Models and enables collaboration across the organization, reducing silos, rewarding teamwork and taking an enterprise-wide perspective.

• Drives Business Excellence: Leverages creative thinking, business insight, and financial acumen to build operational excellence and long-term business success.

What You'll Be Doing

• Manage all activities for domestic and international relocation files (primarily international). 

• Manage all activities including those performed by third party suppliers related to the transfer process, the ongoing assignment, and repatriation, where appropriate.

• Carry out the pre-assignment briefing and orientation of the assignee on the client’s policy, including compensation details where applicable.

• Provide continuing advice and support to both client and assignees, maintaining regular contact throughout the assignment.

• Produce cost projections and calculate assignment compensation.

• Manage the payments related to the assignment including payroll instructions, expenses and invoices.

• Update the BGRS client database and provide the required data for the production of status reports.

• Initiate assignee surveys

• Participates as required in special projects to develop BGRS’ values and competencies.

What You Bring to BGRS

• Bachelor’s Degree or equivalent work experience preferred

• 2 + years’ experience in a customer service position 

• Experience in domestic and/or international relocation preferred

• Fluency in standard IT applications e.g. Microsoft Office and related platforms

• Knowledge of international compensation, social security and tax issues is preferred

• Basic understanding in the areas of immigration, balance sheets, assignment package preparation, assignee transfer process, international payroll/allowance calculations preferred

• Excellent organization, administration and planning skills

• Excellent written and verbal communication and interpersonal skills

• Sensitivity to the needs of culturally diverse assignees and their families

• Attention to detail and numeric skills

• Ability to work well within a multicultural team

• Ability to work independently, prioritize and manage multiple projects, in addition to day to day activities

What BGRS Offers

• Competitive salary and incentive plans
• Workplace flexibility for a balanced work/life approach
• Comprehensive benefits packages and wellness program
• Generous company-paid vacation days and holiday time
• Challenging, collaborative, diverse corporate culture
• Ongoing opportunities for learning and career development

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As an Equal Opportunity Employer, BGRS embraces diversity and, as such; is dedicated to considering all qualified applicants without regard to race, color, gender, religion, national origin, disability, age, sexual orientation, marital status, pregnancy and parenting status, protected veteran status and any other characteristic protected by law. Employment may be subject to additional background checks, drug testing and fingerprint processing.