Title: | Process Lead |
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ID: | 4562A |
Location: | Bangalore, India |
Primary Responsibilities:
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Managing the workload and priorities of other team members
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Responsibility for the payment audit controls / approval, recording and payment of same day supplier and assignee payments and Global tax team payment.
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Ensuring process controls and reviews are updated regularly and remain accurate and signed of by appropriate manager/Director.
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Data analysis to review Productivity and adherence to SLA’s and Turnaround times of transactions
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Follow up on any open queries and/or Client Services to ensure timely resolution
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Resolve issues and problems that are raised by other team members
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Ensure daily funding log is completed and sent to the Treasury team
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Liaising with the GFS team and EMEA / Far East production teams to resolve questions
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Assist Senior Finance Assistant with team training requirement
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Provide back up and support to the Silverskills Administration function for adherence to various Admin tasks, tracking of reporting submissions, Invoice submissions, error reviews.
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Ensure Silverskills admin process and controls are complied to and met by BGRS and Silverskills
Qualifications:
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Graduate education or equivalent combination of training and years of experience.
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Relocation industry related job experience preferred
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Minimum of 3 years of accounts payable or related experience including resolving complex issues
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Experience of supervising other staff and managing team workloads
Skills and Abilities
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Experience of managing client accounting processes
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Able to breakdown complex issues and problems into manageable components
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Self-starter with aptitude for independent problem resolution
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Strong knowledge of client accounting
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Strong and clear verbal and written communication skills – ability to coach and develop others
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Strong technological skills e.g. Windows, the Office suite: Word, Excel, PowerPoint, Access, and Outlook.
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Ability to manage workload of self and others in a high volume environment
Personal/ and of professional Characteristics
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Highly Motivated and Positive Attitude
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Highly process and control oriented – able to own and enforce standard processes across the team
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Takes personal responsibility.
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Adapts well to change
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Completer/finisher
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Responsible and accountable for expected results