Who is BGRS?
 

At BGRS, we create customized mobility solutions that transform mobility into a driver of recruitment, development and retention. We are proud to be the partner of choice for many of the world’s most recognizable brands, including 35% of the Fortune 100 as well as the governments of the United States and Canada. Our diverse client portfolio represents a variety of industry segments.

BGRS is all about mobility. Come join one of the leading companies in global talent mobility, partnering with some of the largest organizations in the world to keep their employees on the move. We are committed to keeping our own talent on a career growth trajectory by fostering an engaging environment with development opportunities that create success for our clients and you. We support our employees by offering a flexible, innovative environment that allows them to focus on their clients and careers. We look forward to you joining our team and experiencing the power of what talent mobility can achieve.

Role Overview

The Financial Account Manager, Client Financial Services, will serve as the single point of contact for the client and the BGRS Account Director for all financial matters, including:

• Leads day-to-day relationship with client and internal process partners
• Compensation questions and issues
• US Domestic Payroll
• Invoicing matters
• Financial transaction support
• Quarterly data gathering
• Year End reporting
• Compensation and pay package administration
• Expense Matrix ownership
• Financial SLA Reporting
• Cost Estimate Trouble Shooting

What You'll Be Doing
 

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• Complete end to end review of all processes and outputs
• Maintain list of deliverables within the department database while ensuring that the team is signing off as appropriate
• Management of team activities to ensure timely completion of all deliverables
• Ensure accurate and timely billing in partnership with Client Accounting for compensation services
• Ensure all key touch points are clearly documented
• Confirm standard audit process and controls are followed
• Ownership and oversight of the Expense Matrix, including policy updates and coordination of changes
• Leads scheduled client meetings related to financial services, responsible for agenda topics, participants, etc.
• People Manager Tasks:
  • Hiring/Interviewing
  • Performance Appraisals
  • Performance Management
  • PTO Approvals and Management
  • Participate in People Manager training from HR
  • Coaching and Development of Associates
• SLA Stats as driven by client
• Compile Team Metrics for Reporting
• Participate in Client Financial Services team meetings, cross departmental meetings, conference calls and training as needed
• Partner with billing resolutions team to resolve high level billing issues.
• Act as business owner for client financial policies including but not limited to ensuring that the client’s policies are properly documented in any audit matrices and in our core systems
• Provide support to team members by assisting in team development including communication skills to advance interaction with the client, Client Financial Services and Operations
• Responsible for achieving business goals and objectives pertaining to operational effectiveness, productivity improvement, revenue generation and client retention
• Promotes an environment of open communication, trust and respect and positive morale
• Inspires team to perform at the highest levels and ensures that standard operational processes and practices are in place for their teams
• Development of team in current roles and/or for future opportunities through proactive leadership, daily partnership and educational opportunities
• Partnering across all areas within BGRS to ensure quality payroll service and resolution of issues
• Development, implementation, monitoring and adjustment of quality audit strategies to ensure all deliverables are completed at the highest level possible

• Competitive salary and incentive plans
• Workplace flexibility for a balanced work/life approach
• Comprehensive benefits packages and wellness program
• Generous company-paid vacation days and holiday time
• Challenging, collaborative, diverse corporate culture
• Ongoing opportunities for learning and career development

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As an Equal Opportunity Employer, BGRS embraces diversity and, as such; is dedicated to considering all qualified applicants without regard to race, color, gender, religion, national origin, disability, age, sexual orientation, marital status, pregnancy and parenting status, protected veteran status and any other characteristic protected by law. Employment may be subject to additional background checks, drug testing and fingerprint processing.