Primary Responsibilities:

• Key SPOC and responsible for all Silverskills Administration activities

• Ensuring reports are provided accurately and timely into Sharerpoint.

• Review Invoices for accuracy by validating detailed transaction analysis

• Update forecast reviews and Act Vd Budget reports

• Daily , weekly, monthly review of On hold analysis and Turnaround Time and SLA reviews for transactional processing

• Daily collation, review and reporting of error logs,

• Holding Silverskills to account for SLA and error log failures

• Developing Weekly and Monthly Dashboards for Silverskills analysis for GFO director

• Ad hoc tasks as and when driven by business requirements on Silverskills activities.

   

Qualifications:

• Graduate education or equivalent combination of training and years of experience.

• Relocation industry related job experience preferred

• Minimum of 2 years of accounts payable or related experience including resolving complex issues

• Experience of supervising other staff and managing team workloads

   

Skills and Abilities

• Experience of managing client accounting processes

• Able to breakdown complex issues and problems into manageable components

• Self-starter with aptitude for independent problem resolution

• Strong knowledge of client accounting

• Experience of Shared Service Centre support functions

• Strong and clear verbal and written communication skills – ability to coach and develop others

• Strong technological skills e.g. Windows, the Office suite: Word, Excel, PowerPoint, Access, and Outlook.

• Ability to manage workload of self and others in a high volume environment

• Demonstrated organization skills and ability to prioritize responsibilities to meet deadlines.

• Flexibility to adapt to procedural enhancements and modifications – as well as ability to assist in updating operation instructions to reflect these enhancements

   

Personal/ and of professional Characteristics

• Highly Motivated and Positive Attitude

• Highly process and control oriented – able to own and enforce standard processes across the team

• Takes personal responsibility.

• Adapts well to change

• Completer/finisher

• Responsible and accountable for expected results