Who is BGRS?

At BGRS, we create customized mobility solutions that transform mobility into a driver of recruitment, development and retention. We are proud to be the partner of choice for many of the world’s most recognizable brands, including 35% of the Fortune 100 as well as the governments of the United States and Canada. Our diverse client portfolio represents a variety of industry segments.

BGRS is all about mobility. Come join one of the leading companies in global talent mobility, partnering with some of the largest organizations in the world to keep their employees on the move. We are committed to keeping our own talent on a career growth trajectory by fostering an engaging environment with development opportunities that create success for our clients and you. We support our employees by offering a flexible, innovative environment that allows them to focus on their clients and careers. We look forward to you joining our team and experiencing the power of what talent mobility can achieve.

Role Overview

The Senior Manager, Intercultural Training and Talent Development is responsible for managing the program design and training materials for all services provided by the BGRS Intercultural Group. The Senior Manager will be responsible for training methodology and training materials across all program types including assessment, expatriate training, repatriation and retention/career management, youth training, global competency development, coaching, leadership training, teambuilding and intercultural business training. This includes ongoing materials upgrades as well as new program and materials development. Provides program design support for new business development and supports new product development for strategic service expansion. Functions as the program and design specialist to participate in client projects on consultative recommendations for intercultural and talent development solutions.

What You'll Be Doing

• Responsible for training material content across multiple training programs for expatriate training, business training, coaching, talent development and assessment.
  • Ongoing management and upgrades of existing materials
  • Development of new training content to meet client needs and business expansion
  • New product development
• Support for service delivery team on program design and materials development for client requests
• Program development and content specialist for high level client projects, partnering with team and client on needs assessment and customized program design and recommendations
• Provide support to global trainer network
  • Support for trainers in areas of program design, training approach, materials and customization to meet specific client needs
  • Provide development for trainer network - skills development, introduction of new materials, improving consistent usage of materials, methodology and program quality
  • Support development and engagement of entire network through initiatives such as training webinars and awards/newsletters
  • Assist with lead generation and qualification process for potential new trainers

What You Bring to BGRS

• Key Competencies
  • Training material content development expertise
  • Project management skills
  • Knowledge of intercultural training/talent development field and familiarity with intercultural trainer competencies
  • Strong problem solving/decision making skills
  • Solid communication skills: interpersonal, written and presentation
  • Customer service orientation
  • Strong organization skills and ability to handle multiple priorities
  • Consultative, listening and leadership skills
  • Solid team player
  • Detail oriented
  • Self-directed and proactive
  • Ability to work effectively with colleagues of different cultural backgrounds and build relationships within the organization and industry
• Education Requirements Minimum:
  • University degree or equivalent experience
  • Proficient in Microsoft environment
  • Expertise in intercultural training, talent development, training content development, global mobility, coaching
• Education Requirements Preferred:
  • MA in Intercultural or Training Design
  • One or more languages in addition to English
  • Corporate training design or intercultural trainer experience
• Experience Minimum:
  • 8+ years experience with intercultural industry
  • International working/living experience
• Experience Preferred:
  • 15+ years experience in a client-oriented environment with intercultural training, training design, coaching and/or broader talent development expertise

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What BGRS Offers

• Competitive salary and incentive plans
• Workplace flexibility for a balanced work/life approach
• Comprehensive benefits packages and wellness program
• Generous company-paid vacation days and holiday time
• Challenging, collaborative, diverse corporate culture
• Ongoing opportunities for learning and career development

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As an Equal Opportunity Employer, BGRS embraces diversity and, as such; is dedicated to considering all qualified applicants without regard to race, color, gender, religion, national origin, disability, age, sexual orientation, marital status, pregnancy and parenting status, protected veteran status and any other characteristic protected by law. Employment may be subject to additional background checks, drug testing and fingerprint processing.