Primary Responsibilities:

• Adheres to BGRS’s service excellence commitment in all aspects of the assignment process

• Manages all activities, including those performed by third party suppliers related to the transfer process, the ongoing assignment and repatriation where appropriate.

• Carries out the pre assignment briefing and orientation of the assignee on the client’s policy, including compensation details where applicable

• Provides continuing advice and support to both client and assignees, maintaining regular contact throughout the assignment.

• Produces cost projections and calculates assignment compensation

• Manages the payments related to the assignment including payroll instructions, expenses and invoices.

• Updates the BGRS client database and provides the required data for the production of status reports.

• Initiates assignee surveys.

• Participates as required in special projects to develop BGRS’ value.

• Undertakes other tasks as required

   

  Qualifications:

• Bachelors Degree or equivalent preferred but not essential

• At least 2 years’ experience in a similar customer service related role, or 1 years experience as an Consultant with BGRS

• Excellent organization, administration and planning skills

• Excellent written and verbal communication and interpersonal skills

• Sensitivity to the needs of culturally diverse assignees and their families

• Initiative and creativity within the parameters of policy and procedures

• Fluency in IT applications e.g. Microsoft Office and related platforms

• Attention to detail and numeric skills

• Ability to work well within a multicultural team

• Knowledge of international compensation, social security and tax issues is preferable

• Have a basic understanding in the areas of immigration, balance sheets, assignment package preparation, assignee transfer process, international payroll/allowance calculations.

• Ability to work independently, prioritize and manage multiple projects in addition to day to day activities.