Who is BGRS?

BGRS develops and implements comprehensive talent mobility solutions for corporate and government clients worldwide. With deep industry experience and unparalleled insights on the future of talent mobility, we enable our clients to craft mobility programs that will empower them to attract, retain and develop top performers.

Role Overview

Manager, Billing, Client Accounting’s role is to manage, prioritize and guide Billing team and also act as a point of escalation.   The role carries the responsibilities for making sure that the teams conform to BGRS agreed standards; meet internal KPI’s.The candidate will manage Team leads and associates, including developing performance objectives and modifying objectives, as needed, performance management, and conducting monthly, semi-annual and year-end reviews.

What You'll Be Doing

•   Manage the process for billing clients. Ensure unbilled disbursements and fees are invoiced on a timely basis.
•   Resolving any disputes/issues on invoices communicated from clients or internal Operations.
•   Review unbilled/aged items and should coordinate with internal and external teams to resolve the issues.
•   Report unbilled report to senior management within the time agreed and follow up on the unresolved items.
•   Maintain the overall billing accuracy at 100%.
•   Ensure Billing instructions and checklist are up to date.
•   Coordinate with Client service and other departments to implement the changes as required by the client.
•   Maintain caseload utilization and have proper back up for the all clients.
•   Report aged receivables and other monthly dashboard to senior management timely.
•   Review of the internal controls and ensure team members are following all the required controls
•   Manage Client Specific billing requirement including request for specific reports.
•   Working closely and partner with other teams across all the regions.
•   Maintain highest standards of accuracy, attention to detail and be able to effectively manage and hold members of the team responsible for the same.
•   Be a champion for the team to resolve issues, challenges and promote idea generation to improve the business process and increase overall efficiency.
•   Periodic and ad-hoc management metrics and reporting, both within the team and to external stakeholders as required.
•   Responsible for training new starters and ongoing training for the current team members, as required.
•   Ensure effective performance in terms of team coverage, both in terms of BAU requirements and in the event of absence or other holiday, providing both regional and international coverage as required.
•   Create a documented succession plan within the team to develop and motivate team members and to ensure progression of skills and experience throughout the organization.
•   People Management – screening new hiring, interviewing and onboarding, establish meaningful performance objectives that align with organizational strategy, Provide Employee feedback in quarterly (at a minimum) 1:1 session: Honestly evaluate, document, and discuss each direct report's progress toward objectives and achievement of results.
•   Hold BGRS’s goals and client satisfaction to the highest standards.
•   Strong Organizational / time management skills & multitasking ability, strategic vision.
•   Leadership of a team, being a subject matter expert (SME) for processes falling within the role, both within the team and with external stakeholders.
•   To actively be involved in the development of new sub processes and to provide implementation support as required.
•   Proactivity - Task / Objective focused and Result driven. 
•   Being able to work across a number of levels within an organization to drive results.

What You Bring to BGRS
 

•   Graduate education or equivalent combination of training and years of experience.
•   Minimum of 5-7 years of Billing or Accounts receivable or related experience including resolving complex issues
•   Strong Leadership and analytical skills
•   5+ years of People Management experience with cross regional teams.
•   Familiarity with in-house operating systems in a complex capacity.
•   Able to breakdown complex issues and problems into manageable components
•   Very strong grasp of key accounting principles and controls
•   Strong and clear verbal and written communication skills – ability to coach and develop others
•   Strong technological skills e.g. Windows, the Office suite: Word, Excel, PowerPoint, Access, and Outlook.
•    Personal/ and of professional Characteristics
•   Higly Motivated and Positive Attitude
•   Highly process and control oriented – able to own and enforce standard processes across the team
•   Takes personal responsibility.
•   Adapts well to change
•   Completer/finisher

What BGRS Offers

• Competitive salary and incentive plans
• Workplace flexibility for a balanced work/life approach
• Comprehensive benefits packages and wellness program
• Generous company-paid vacation days and holiday time
• Challenging, collaborative, diverse corporate culture
• Ongoing opportunities for learning and career development

Follow BGRS

As an Equal Opportunity Employer, BGRS embraces diversity and, as such; is dedicated to considering all qualified applicants without regard to race, color, gender, religion, national origin, disability, age, sexual orientation, marital status, pregnancy and parenting status, protected veteran status and any other characteristic protected by law. Employment may be subject to additional background checks.