Openings >> Network Engineer
Network Engineer
Summary
Title:Network Engineer
ID:4256C
Location:Singapore - Hybrid
Description
The Systems Architect will be part of the BGRS team that is responsible for installing, configuring and maintaining BGRS’ network and telephony infrastructure.  We are looking for a motivated, self-directed person who is capable of supporting a wide variety of network devices including Cisco firewalls, routers and switches, Palo Alto firewalls, F5 load balancers, Cisco VoIP, and cloud-based VoIP solutions. The role will provide support for employees in BGRS’ global office locations as well as its North American datacenters, and will use tools such as Solarwinds and PRTG to monitor, report and troubleshoot network issues.

Primary Responsibilities: 
  • Install, configure and upgrade devices supporting LANs and WANs at BGRS office and datacenter locations.
  • Create and maintain tools for network management and monitoring.
  • Troubleshoot, resolve and report on issues within the BGRS network (including connections to 3rd party suppliers and partners).
  • Participate in the technology life cycle management processes: including technology refresh, asset inventory and configuration management.
  • Produce and maintain technical and user documentation for network & telephony services.
  • Monitor voice communications for failures and performance problems, and perform capacity planning.
  • Provide Architectural design services and operations support for VoIP telephony infrastructure.
  • Participate in the BGRS change, incident and capacity management processes.
  • Assist with data gathering for audits, RFPs and other client engagements.
  • Collaborate with network vendors to troubleshoot issues and add/change/remove services.
  • Collaborate with other IT teams including IT Security to ensure that the network is secure and reliable.
Qualifications:
  • Degree/Diploma in computer science or related field
  • 3+ years’ experience with LAN and WAN technologies and configurations including switches, routers, firewalls and load-balancers 
  • 3+ years’ experience with  configuration, installation, management and support of highly available network solutions in a multi-vendor environment 
  • 3+ years’ experience in Cisco technologies,  primarily IOS and ASA 
  • Solid understanding of TCP/IP, sub-netting, routing protocols, NAT and PAT
  • 1+ years’ experience in Cisco VOIP, Palo Alto firewalls and F5 load balancers 
  • Experience and knowledge of QoS, Voice/Data Wireless solutions and SIP Trunking
  • Knowledge of cloud-based telephony system and Call Center technologies
  • CCNA or other professional designations (optional)
  • Strong analytical and troubleshooting skills 
  • Excellent planning and organizational skills 
  • Strong English communication skills, both written and verbal
  • Self-motivated with the ability to work independently and in a fast-paced changing environment
  • Availability for flexible/extended hours and weekend work as well as occasional business travel
 

BGRS values diversity in the workplace and is an equal opportunity employer. We are committed to providing an inclusive and accessible environment. We thank all candidates who apply, however, only those selected for a personal interview will be contacted. If you require accommodation, please let us know. We will work with you to meet your needs.

 
This opening is closed and is no longer accepting applications
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