Title: | Process Lead |
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ID: | 4916A |
Location: | Bangalore, India |
Primary Responsibilities:
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Lead the process/client specific projects and is subject matter expert
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Process/authorize complex PO’s.
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Provide support and guidance to team members on client policy and procedures. Will be the first escalation point in the team and will resolve complex situations relating to process.
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Interact with the client services and clients to resolve the process related queries
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Responsible for ensuring process documentation
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Ability to multi-task and complete projects with limited supervision
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Identifies opportunities for process improvements including internal controls, forms, procedures and systems
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Provide status updates to supervisor(s)/manager(s) on a regular basis
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Manage the team in absence of Team lead
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Perform other duties as assigned
Qualifications:
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Graduate education or equivalent combination of training and years of experience.
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Relocation industry related job experience preferred
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Minimum of 5 years of accounts payable or related experience including resolving complex issues
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Pro-active, well organized with good problem solving skills
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Excellent written and verbal communication and interpersonal skills
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Ability to work independently, prioritize and manage day to day activities
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Flexibility and a willingness to undertake additional tasks, as required
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Strong knowledge of BGRS client accounting processes and associated IGP systems
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Strong technological skills e.g. Windows, the Office suite: Word, Excel, PowerPoint, Access, and Outlook.
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Time Management Skills in a high volume environment
Personal/ and of professional Characteristics
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Highly Motivated
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Positive Attitude
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Takes personal responsibility.
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Adapts well to change
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Completer/finisher